Terms of Service

1. Introduction and Acceptance

Welcome to Vital Luxe. These Terms of Service ("Terms") govern your use of our website, products, and services operated by Vital Luxe, located at Husova 10, 680 01 Boskovice, Czech Republic. By accessing or using our website and purchasing our wellness and beauty products, you agree to be bound by these Terms.

Our mission is to provide premium wellness and beauty solutions that enhance your natural radiance and promote optimal health. Whether you're browsing our Men's Performance Collection or our Women's Advanced Skincare Collection, these terms ensure a transparent and mutually beneficial relationship.

2. About Vital Luxe

Vital Luxe specializes in premium wellness and beauty products designed for discerning customers who value quality and effectiveness. We offer:

• Advanced skincare formulations with clinically-proven ingredients
• Men's performance enhancement products
• Wellness supplements for optimal health
• Professional-grade beauty tools and accessories
• Personalized consultation services

3. User Accounts and Registration

To access certain features of our website or make purchases, you may need to create an account. When creating your account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Product availability may change without notice, and we reserve the right to:

• Limit quantities of products or services
• Discontinue products at any time
• Correct pricing errors
• Refuse or cancel orders
• Modify product formulations for improvement

5. Purchasing and Payment Terms

When you place an order, you agree to purchase the selected products at the prices displayed on our website. Payment terms include:

• All prices are displayed in Czech Koruna (CZK) unless otherwise specified
• Payment must be received before product shipment
• We accept major credit cards and other specified payment methods
• Shipping costs and taxes are additional charges
• We reserve the right to verify payment information

6. Shipping and Delivery

We deliver products worldwide, with shipping handled by professional carriers. Delivery terms include:

• Estimated delivery times are provided but not guaranteed
• Risk of loss passes to you upon delivery to the shipping address
• You are responsible for providing accurate shipping information
• Additional charges may apply for expedited shipping
• International orders may be subject to customs duties and taxes

7. Returns and Refunds

We stand behind the quality of our products. Our return policy allows for returns within 30 days of purchase under the following conditions:

• Products must be in original, unopened condition
• Personal care products must be unused and in original packaging
• Return shipping costs are the customer's responsibility unless defective
• Refunds are processed to the original payment method
• Custom or personalized products are non-returnable

8. Product Use and Safety

For your safety and satisfaction, please follow these guidelines:

• Read all product labels and instructions carefully before use
• Perform patch tests for skincare products as recommended
• Consult healthcare providers before using wellness supplements
• Discontinue use if adverse reactions occur and seek medical advice
• Store products as directed on packaging

9. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Vital Luxe or its content suppliers and is protected by Czech and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with applicable data protection regulations, including GDPR for EU customers.

11. Limitation of Liability

To the fullest extent permitted by law, Vital Luxe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or use
• Business interruption
• Personal injury or property damage
• Allergic reactions or adverse effects from product use
• Damages arising from third-party services or websites

12. Product Warranties and Disclaimers

Our products are provided "as is" without warranties except as expressly stated. We warrant that products will be free from material defects for a period of 30 days from delivery. This warranty does not cover damage from normal wear, misuse, or allergic reactions.

13. Governing Law and Disputes

These Terms are governed by the laws of the Czech Republic. Any disputes arising from these Terms or your use of our website and products shall be resolved through binding arbitration in accordance with Czech commercial arbitration rules, or through the courts of the Czech Republic.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website and products after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

15. Contact Information and Support

16. Additional Legal Provisions

These Terms constitute the entire agreement between you and Vital Luxe regarding your use of our website and products. If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.